SHIPPING & RETURNS
FREE SHIPPING TO AUSTRALIA
We are pleased to offer free shipping within Australia via Couriers. Orders placed by 12pm AEST weekdays are dispatched the next business day, with estimated delivery times available. Please note that Couriers are only able to deliver to home or work street addresses and are not able to deliver to PO boxes or parcel lockers.
SHIPPING TO OTHER COUNTRIES
We offer a flat rate of $55 for all other countries worldwide. Orders placed by 12pm AEST weekdays are dispatched the next business day if the order is received after the cutoff. All shipments are fully trackable and insured and are shipped via express international post with signature on delivery.
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Please note that international buyers are responsible for any import taxes or charges levied by their country.
RETURN & EXCHANGE POLICY
If you're not completely satisfied with your purchase, we accept returns on bags and wallets that are unused and have our tag attached. Please note that watches and jewellery are not eligible for change of mind returns.
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Returns are free for bags and wallets and must be made within 7 days of receipt for Australian orders. For international orders, return shipping is the buyer’s cost and responsibility. A return can be initiated by emailing us at enquiries@reluxious.com before 5pm AEST on the final day of the returns period, and then promptly following the returns instructions given.
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Please note that international postage costs are not refundable. Full terms and conditions for our shipping and returns policy can be found here.